Case management software by firm size, from one attorney to a thousand
Firm size does not change what you need. It changes what breaks first. What actually goes wrong at each point on the range, from a solo holding it all in their head to a multi-state firm where the seat count is the expensive part.
Firm size does not change what you need. It changes what breaks first. A solo and a two-hundred-attorney firm both need matters, deadlines, billing and a trust ledger that reconciles. What differs is which of those fails soonest when it is done by hand, and how expensive the failure is by the time anyone notices.
Most software in this market is sold to one band and priced for another. Here is what actually changes at each point on the range, so you can work out which problem you are solving now and which one arrives next.
Solo: the risk is that everything lives in your head.
At one seat the system works, because you are the system. You know which matters are moving, which client paid, and what is due next week. Software rarely makes a solo faster in the first month, and anyone claiming otherwise has not run a practice.
What it changes is what survives you being unavailable. The week you are in trial or unwell, a practice held in one person's memory stops. The specific failures solos report are a missed limitation date nobody else was watching, a trust balance reconstructed at year end rather than reconciled monthly, and a conflict check that searched the client list and missed an opposing party.
If you are weighing whether it is worth it at all, that question has its own page: does a solo law firm really need case management software.
Small firm: the risk moves to handoffs.
Two people, one matter
The moment a second person touches a file, "where are we on this" becomes a question somebody has to answer out loud. A matter with its own timeline answers it without an interruption.
Unbilled time appears
Solos remember what they did. A team does not, and the gap between work done and work billed opens quietly. This is usually the first thing that pays for the software.
Conflicts get real
More attorneys means more prior parties, more consultations that never opened, and a check that has to cover all of them rather than the matters you personally remember.
Someone else can move money
A trust account with one signatory is a discipline problem. With three it is a controls problem, and the ledger has to record who moved what against which matter.
Eleven users, one plan
All includedMid-size: the risk is that nobody owns the number.
Past roughly ten people, the firm stops being visible from any one desk. Partners ask what realisation looks like this quarter and the answer takes three days to assemble. Meanwhile the work is fine, which is what makes this the easiest band to leave too long.
- Roles stop being a formality. A bookkeeper needs the ledger and not the case files. A paralegal needs their matters and not the firm's finances. Permissions become the point rather than a settings page.
- Reporting becomes a job. Utilisation, realisation and matter profitability get asked for regularly, and assembling them by hand is a person's week every month.
- Reconciliation cannot be one person's habit. At this size a three-way reconciliation has to be a process the firm runs, not something the office manager does well.
- Onboarding starts costing. Every new hire learns the system. If the system is tribal knowledge, every hire costs a senior person a fortnight.
Large and multi-state: the risk is the seat count itself.
At this size the operational questions are mostly solved and the expensive one is commercial. Per-seat pricing with tiers means every hire is a negotiation, and the features you actually need have a habit of sitting one tier above wherever you are. Firms at this end routinely pay for capability twice, once in the platform and once in the add-on that makes it usable.
The other thing that changes is who asks questions about your infrastructure. Corporate clients and insurers send security questionnaires, and the answers have to be certifications rather than assurances. CaseFuze is SOC 2 Type II with a signed HIPAA BAA available, hosted in the United States end to end.
Multi-state adds jurisdictional trust rules, which is a recordkeeping obligation rather than a software feature. What the ledger has to do is keep each matter's client funds separate, refuse the overdraw, and produce the record on demand, whichever state is asking.
One plan, at every size on this page.
$49 per user per month
The list price at one seat and at twenty-five. Volume pricing applies above that, so it goes down rather than up. What never changes is the feature set: no tiers, no per-feature upgrade, no separate compliance edition holding the trust accounting.
One seat is a real plan
No minimum bundle, no five-user floor. A solo pays for one and gets what the thousand-user firm gets, which is the whole argument.
Free access
Contact us to see how you can use our app for free, conditions apply. Long enough to run real month-ends at whatever size you are, rather than judging on a fortnight and a demo.
Migration at no charge
MyCase imports directly and Clio is next. Everything else is hand-mapped by us, which takes longer and still costs nothing.
Two things to know before a large firm commits.
Both of these matter more the bigger you are, and you would find them in week one anyway.
There is no SSO. Multi-factor authentication is email confirmation. For a firm with an identity provider and a policy requiring SAML, that is a genuine gap and it is worth raising with us before you plan a rollout rather than after.
CaseFuze is a progressive web app. It installs to the home screen from the browser and there is no App Store or Play Store download. Mobile works and it is not yet as polished as the desktop experience, so if your attorneys live on phones, test that specifically before you commit.
Everything else on this page is in the plan today.
Start at the size you are. Stay on the same plan.
From one solo attorney to a multi-state firm running a thousand users and more, it is one plan with everything included, $49 per user per month with volume pricing above 25 seats. Add seats when you hire, remove them when you do not need them, month to month with no contract. We move your existing data across at no charge.
Common questions about firm size.
At what size does case management software start paying for itself?
Is there a minimum number of users?
Does the price change as we grow?
Can we add and remove seats as we hire?
Do you support SSO or SAML for a large firm?
We are multi-state. How does that affect trust accounting?
How long does migration take for a larger firm?
The software that does this for you.
CaseFuze handles the ledger, the statement, and the checks. $49 per user per month.