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Guides/Conflict checks
Guide

How to run a conflict check that would survive a bar complaint

Searching your client list is not a conflict check. Here is who actually has to be in the search, when it has to run, and why the consultation you never took can still disqualify the firm.

Searching your client list is not a conflict check. It finds the people who paid you, which is the one group least likely to create the problem. The conflicts that disqualify firms come from the other side of the matter: an opposing party from four years ago, a company you did not realise was a subsidiary of your client, a spouse, a witness, or a consultation somebody took over the phone and never wrote down.

The rules here are Rule 1.7 for current clients, Rule 1.9 for former ones, Rule 1.10 for how a conflict spreads to everyone else at the firm, and Rule 1.18 for the prospective client who never became one. That last rule is the one that catches people.

Who is in the search

Everyone with a name on a matter.

If your search covers only the first row of this list, it is a client list lookup wearing a conflict check's name.

Clients, current and former

Including matters that closed years ago. A former client conflict turns on whether the new matter is substantially related to the old one, so the file has to be findable long after it closed.

Opposing parties

Every person or company you have ever acted against. This is the single largest source of real conflicts and the one a client-list search misses entirely.

Spouses and family members

Family law generates these constantly, and so does estate work where you acted for a parent and are now asked to act for one child against another.

Corporate affiliates

Parents, subsidiaries and sister companies trading under names that look unrelated. Record the group, not just the entity that signed the engagement letter, or you will find out from opposing counsel.

Prospective clients you turned away

Rule 1.18. Someone who consulted you and shared confidential information can bar you from acting against them even though you never took the matter and never sent a bill. If the only record of that call is in somebody's memory, you have no check at all.

Everyone your staff brought with them

A lateral attorney or paralegal carries their old firm's conflicts to yours under Rule 1.10. Screen at hiring, before they touch a file, not when somebody notices.

When to run it

Before the conversation, not before the invoice.

The check has to happen before anyone at the firm hears confidential information, which means before the consultation rather than before the engagement letter. Run it again when a new party joins the matter, because the case you cleared in March acquires a third-party defendant in September and nobody re-checks.

  • At first contact. Before the consult, on the names you have, even if that is only two.
  • Again at engagement. By then you know the real party names and the corporate structure.
  • Every time a party is added. New defendants, intervenors, insurers and experts all re-open the question.
  • On every new hire. Before their first day on a matter, not after.

See conflict checking at intake →

Afterwards

The record is half the protection.

01

Record that it ran, not just the result

Who ran it, when, against which names, and what came back. "We always check" is not evidence. A dated record naming the search terms is.

02

Write down why a hit was cleared

Most hits are not conflicts. A common surname, a company with a similar name, a matter that closed and is unrelated. The reasoning is what you will need years later, and it takes one sentence at the time.

03

Get waivers in writing, informed

Some conflicts are waivable with informed consent confirmed in writing, and some are not. Informed means the client actually understood what they gave up, which is a longer letter than most firms send.

04

Screen properly when you screen

An ethical screen is access control plus written notice, not a promise not to discuss it. If the screened person can still open the file in your system, the screen is decorative.

Cleared before the call ends

Know it is clean before you hear a word.

One search across every party, opposing party, affiliate and prior consultation the firm has ever recorded, run while the caller is still on the line, with the result logged against the matter and the reasoning saved next to it. Permissions enforce a screen when you need one. In the $49 plan.

Questions

Common questions about conflict checks.

Do I have to check conflicts for a free consultation?
Yes, and this is the most common gap. Rule 1.18 protects prospective clients, so information shared in a consultation you were never paid for can still disqualify you. Run the check before the consultation and keep a record of the ones you declined.
What if the conflict is with a matter that closed ten years ago?
Former client duties do not expire. The test under Rule 1.9 is whether the new matter is the same or substantially related and whether the interests are materially adverse. Time makes it less likely, not irrelevant, which is why closed matters have to stay searchable.
Does one lawyer's conflict really disqualify the whole firm?
Generally yes under Rule 1.10, with limited exceptions, and some jurisdictions allow screening for lateral hires where the arriving lawyer is screened and written notice is given. The rules on that vary by state, so check yours before relying on a screen.
Can I just search my email instead?
It will find some things and miss the ones that matter. Email search does not know that a name is an opposing party rather than a copied assistant, does not cover matters that predate the current inbox, and produces no record that a check was performed. It is better than nothing and it is not a system.
How do I handle a hit I am not sure about?
Do not resolve it alone and do not resolve it quickly. Write down the facts, get a second opinion inside the firm, and if it is genuinely unclear most state bars run an ethics hotline that will talk it through. Then record the reasoning either way.

The software that does this for you.

CaseFuze handles the ledger, the statement, and the checks. $49 per user per month.

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